Effective: November 7, 2025

1. Scope

This Privacy Policy explains how TheGifty collects, uses, and shares personal information when you use TheGifty, visit https://thegifty.com.au, or interact with our services.

2. Data We Collect

• You provide: name, email, password, profile, order and shipping details, support requests, and content you submit.
• Automatically: device identifiers, IP address, logs, usage, approximate location, sign-ins, and errors.
• Third parties: payment status, card brand and last four digits, fraud-prevention and identity-verification data.

3. Cookies & Similar Tech

We use cookies for authentication, session management, preferences, analytics, and fraud prevention.

4. How We Use Data

• Provide, maintain, and improve the Service.
• Authenticate users and secure accounts.
• Process orders, payments, shipping, and support.
• Send transactional communications.
• Comply with legal obligations and enforce our Terms.

5. Privacy Act & APPs

We collect personal information where reasonably necessary, where you have consented, or where required or authorised by law.

6. Sharing & Processors

We use service providers for hosting, email delivery, payments, analytics, and security under appropriate protections.

7. Cross-Border Disclosure

If we disclose personal information overseas, we take reasonable steps to ensure appropriate protection.

8. Data Retention

We retain personal information only as long as necessary for the purposes described and legal obligations.

9. Security

Technical and organisational measures include encryption in transit, access controls, and monitoring.

10. Your Rights in Australia

You may request access to personal information we hold about you and request correction if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

11. Children Privacy

Our Service is not directed to children who are unable to lawfully consent to collection of their personal information.

12. Changes to this Policy

We may update this Policy from time to time.

13. Contact

Email privacy@thegifty.com.au or legal@thegifty.com.au. Address: 49 Crescent Street, Rozelle, NSW 2039.