The Gifty is an online marketplace that brings together unique gifts from independent Australian sellers. From flowers and gourmet treats to personalised and creative gifts — everything is curated in one place to make gifting easy.

Browse gifts on The Gifty Add items to your cart Checkout securely Your order is sent directly to the seller(s), who prepare and ship your gift If your order includes items from different sellers, they may arrive separately.

Yes! 🎁 You can enter the recipient’s delivery address at checkout and add a personalised message where available. Prices are never included in the package.

All gifts are supplied by independent sellers, creators, and small businesses. Each seller manages their own products, preparation, and delivery.

Delivery times vary depending on: - The seller - The product type (fresh, handmade, personalised, etc.) - Your location Estimated dispatch or delivery time is shown on each product page. If you need a gift by a specific date, we recommend checking with the seller before ordering.

Not always. If your order contains products from multiple sellers, they may be shipped separately and arrive at different times.

Once your order is dispatched, you’ll receive tracking details (if provided by the seller). Tracking availability depends on the shipping method used.

Because many items are prepared fresh or made to order: - Changes or cancellations are not guaranteed - Please contact us or the seller as soon as possible after placing your order

Refunds and returns depend on the individual seller’s policy. Generally: - Perishable items (flowers, food) are non-returnable - Personalised items cannot be returned unless faulty - Faulty or damaged items should be reported within 24 hours of delivery (with photos) Seller-specific policies are listed on each product page.

If there’s an issue: - Take clear photos - Contact us within 24 hours of delivery - Include your order number and details We’ll work with the seller to resolve it as quickly as possible.

You can reach us via the Contact Us page or by email. Please include your order number for faster assistance.

Yes. All payments on The Gifty are processed through secure, trusted payment providers. Your payment details are never shared with sellers.

Some sellers offer express or same-day delivery in selected areas. Availability is shown on the product page.

Absolutely! The Gifty is perfect for: - Corporate gifting - Client thank-you gifts - Employee appreciation - Events and bulk orders Contact us for custom or bulk enquiries.

We’re always looking for great brands and creators. Visit the Sell on The Gifty page or contact us to apply.